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Bath & Body Works

Bath & Body Works Store Details
549,245 customers have rated this store since September 2005

 
4.7
 See all ratings
All Ratings
  • 4.4 Variety of shipping options
  • 4.0 Shipping charges
  • 4.7 Overall satisfaction
  • 4.7 Customer support
  • 4.8 Product met expectations
  • 4.6 Ease of finding what you are looking for
  • 4.6 Selection of products - Types of products available
  • 4.7 Order tracking
  • 4.3 Prices relative to other online merchants
  • 4.8 Would shop here again
  • 4.7 Charges stated clearly before order submission
  • 4.7 Availability of product you wanted
  • 4.8 On-time delivery - Product arrived when expected
  • 4.6 Overall look and design of site
  • 4.6 Clarity of product information
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Bath & Body Works makes fragrance fun with exclusive Signature Collection scents in our skin-loving Shower Gel, Body Lotion, and Fragrance Mist, the worldÂ’s best Home Fragrances in our famous Candles and Wallflowers®, bubbly Anti-Bacterial Hand Soaps and Sanitizers, the perfect gifts and so much more!
Contact Information
Physical Address: Five Limited Parkway
Reynoldsburg OH 43068
UNITED STATES
Customer Service: Tel: 1-800-756-5005
Web site: http://www.bathandbodyworks.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
3182 Reviews TotalReviews 1 - 10 of about 3,182
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 3.5 Customer support
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 4.5 
  • 3.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Monday, May 21, 2012 11:46 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Product met expectations
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 by Karen, Monday, May 21, 2012 11:19 PM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 Customer support
  • 4.5 Shipping charges
  • 4.5 
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Monday, May 21, 2012 10:28 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 Monday, May 21, 2012 9:22 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
 Monday, May 21, 2012 8:49 PM
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 4.0 Clarity of product information
 by Lwvoss, Monday, May 21, 2012 8:46 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
 Monday, May 21, 2012 8:38 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 Order tracking
  • 4.0 Availability of product you wanted
  • 3.5 
  • 4.0 Clarity of product information
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 3.0 Selection of products - Types of products available
 by Vee, Monday, May 21, 2012 8:27 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Customer support
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Monday, May 21, 2012 8:04 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Monday, May 21, 2012 7:57 PM
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