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Ross-Simons

Ross-Simons Store Details
177,204 customers have rated this store since December 1998

 
4.3
 See all ratings
All Ratings
  • 4.6 Clarity of product information
  • 4.3 Overall satisfaction
  • 4.6 Availability of product you wanted
  • 4.3 Prices relative to other online merchants
  • 3.8 Shipping charges
  • 4.6 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.6 Order tracking
  • 4.2 Product met expectations
  • 4.5 Overall look and design of site
  • 4.2 Variety of shipping options
  • 4.6 Charges stated clearly before order submission
  • 4.6 Selection of products - Types of products available
  • 4.4 Would shop here again
  • 4.5 Ease of finding what you are looking for
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems. Ross-Simons also offers a nationwide Bridal and Gift Registry accessible online, via phone and in their stores. Ross-Simons offers prices at up to 70% below comparable retailers.
Contact Information
Physical Address: 9 Ross-Simons Drive
Cranston RI 02920
UNITED STATES
Customer Service: Tel: 1-800-835-0919
Email: customerservice@ross-simons.com
Web site: http://www.ross-simons.com
Features & Services

Ordering Methods
Order phone number: 1-800-835-0919
Toll-free order phone number: 1-800-835-0919
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
86 Reviews TotalReviews 1 - 10 of about 86
  • 4.0 Overall satisfaction
  • 4.0 Would shop here again
  • 4.0 Product met expectations
  • 4.5 Availability of product you wanted
  • 3.0 Order tracking
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 
 Tuesday, May 22, 2012 9:52 AM
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 
  • 5.0 Clarity of product information
 Tuesday, May 22, 2012 7:56 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 3.0 Availability of product you wanted
  • 5.0 
  • 4.5 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 by Suebeth, Monday, May 21, 2012 3:16 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Monday, May 21, 2012 12:04 PM
  • 4.5 Product met expectations
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 Customer support
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 
 Monday, May 21, 2012 8:11 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
 Monday, May 21, 2012 6:54 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
 by SanDiego, Monday, May 21, 2012 6:12 AM
  • 4.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 by carla, Sunday, May 20, 2012 5:24 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 by Lilypearl, Sunday, May 20, 2012 5:06 PM
  • 2.5 Would shop here again
  • 2.5 Overall satisfaction
  • 2.0 Product met expectations
  • 2.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 3.0 Order tracking
  • 3.0 Availability of product you wanted
  • 2.0 Shipping charges
  • 2.5 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 2.0 Charges stated clearly before order submission
  • 3.0 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 2.5 Overall look and design of site
  • 2.5 Ease of finding what you are looking for
  • 3.5 
 Sunday, May 20, 2012 1:19 PM
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