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Foot Locker

Foot Locker Store Details
160,086 customers have rated this store since March 2000

 
4.4
 See all ratings
All Ratings
  • 4.4 Charges stated clearly before order submission
  • 4.5 Order tracking
  • 4.4 Overall look and design of site
  • 4.3 Variety of shipping options
  • 4.2 Prices relative to other online merchants
  • 4.4 Selection of products - Types of products available
  • 4.4 On-time delivery - Product arrived when expected
  • 4.4 Overall satisfaction
  • 4.5 Ease of finding what you are looking for
  • 4.4 Product met expectations
  • 4.4 Availability of product you wanted
  • 4.4 Would shop here again
  • 4.6 Clarity of product information
  • 4.3 Customer support
  • 4.0 Shipping charges
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Foot Locker offers a large selection of athletic footwear and apparel. They carry all major brands and categories of gear and accessories, as well as licensed apparel for professional and college sports teams. The site features contests, games, chats, forums and current sports news.
Contact Information
Physical Address: Footlocker.com
New York NY 10001
UNITED STATES
Customer Service: Tel: (800) 991-6815
Fax: (800) 628-6302
Email: customer_service@footlocker.com
Web site: http://www.footlocker.com
Features & Services

Ordering Methods
Order phone number: (800) 991-6815
Toll-free order phone number: (800) 991-6815
Order fax number: (800) 628-6302
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
189 Reviews TotalReviews 1 - 10 of about 189
  • 4.5 Order tracking
  • 4.0 Availability of product you wanted
  • 4.5 Customer support
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 5.0 
  • 4.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Tuesday, May 22, 2012 11:59 AM
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 Customer support
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 4.0 
  • 3.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
 Tuesday, May 22, 2012 10:32 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Tuesday, May 22, 2012 9:28 AM
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
 Tuesday, May 22, 2012 8:54 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 Customer support
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Shipping charges
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Tuesday, May 22, 2012 8:45 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Tuesday, May 22, 2012 7:57 AM
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 Customer support
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Tuesday, May 22, 2012 7:33 AM
  • 4.0 Customer support
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 Tuesday, May 22, 2012 6:18 AM
  • 3.5 Customer support
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 Availability of product you wanted
  • 4.5 
  • 2.0 Shipping charges
  • 2.5 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 by corky, Tuesday, May 22, 2012 6:08 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 by Rosie, Monday, May 21, 2012 7:33 PM
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