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FragranceNet.com

FragranceNet.com Store Details
163,869 customers have rated this store since November 2000

 
4.3
See all ratings
All Ratings
  • 4.6 Product met expectations
  • 4.3 Prices relative to other online merchants
  • 4.5 Ease of finding what you are looking for
  • 4.4 Overall look and design of site
  • 4.5 Selection of products - Types of products available
  • 4.3 Variety of shipping options
  • 4.3 Order tracking
  • 4.2 Customer support
  • 4.4 Would shop here again
  • 4.3 Overall satisfaction
  • 4.0 Shipping charges
  • 4.2 On-time delivery - Product arrived when expected
  • 4.5 Clarity of product information
  • 4.6 Charges stated clearly before order submission
  • 4.4 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Trusted since 1997, FragranceNet.com carries over 10,000 genuine brand name fragrances, skincare, haircare, aromatherapy & candles, all at discounted prices, up to 70% off retail. Plus, we offer free U.S. shipping for all orders over $60.00. All of the products showcased throughout FragranceNet.com are 100% original brand names. Absolutely NO imitations or knock-offs.
Contact Information
Physical Address: 900 Grand Blvd
Deer Park NY 11727
UNITED STATES
Customer Service: Tel: (800) 987-3738
Fax: (631) 582-8433
Email: info@fragrancenet.com
Web site: http://www.fragrancenet.com
Features & Services

Ordering Methods
Order phone number: (800) 987-3738
Toll-free order phone number: (800) 987-3738
Order fax number: (516) 586-1113
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
261 Reviews TotalReviews 1 - 10 of about 261
  • 3.5 Would shop here again
  • 3.0 Overall satisfaction
  • 4.5 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 2.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.5 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
Tuesday, May 22, 2012 11:59 PM
  • 2.5 Customer support
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
  • 3.0 Selection of products - Types of products available
  • 4.0 
  • 4.0 Clarity of product information
Tuesday, May 22, 2012 8:26 PM
  • 5.0 Order tracking
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 
  • 3.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 3.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 5.0 Charges stated clearly before order submission
by Ryndi, Tuesday, May 22, 2012 1:35 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by mafelten, Tuesday, May 22, 2012 10:21 AM
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 Customer support
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 3.5 Would shop here again
  • 4.5 
  • 4.0 Shipping charges
  • 4.5 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
Tuesday, May 22, 2012 8:23 AM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 3.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 3.5 Clarity of product information
Tuesday, May 22, 2012 8:14 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 1.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
Tuesday, May 22, 2012 6:49 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.0 
  • 3.5 Shipping charges
  • 4.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 3.5 Charges stated clearly before order submission
Tuesday, May 22, 2012 6:43 AM
  • 3.5 Would shop here again
  • 3.5 Overall satisfaction
  • 3.5 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 3.5 Availability of product you wanted
  • 3.5 Order tracking
  • 4.0 
  • 4.0 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 2.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
Tuesday, May 22, 2012 5:31 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Peggie, Tuesday, May 22, 2012 3:04 AM
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