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Eastbay

Eastbay Store Details
855,961 customers have rated this store since March 2000

 
4.5
 See all ratings
All Ratings
  • 4.6 Would shop here again
  • 4.4 Customer support
  • 4.5 Selection of products - Types of products available
  • 4.4 Availability of product you wanted
  • 3.6 Shipping charges
  • 4.6 On-time delivery - Product arrived when expected
  • 4.4 Ease of finding what you are looking for
  • 4.2 Variety of shipping options
  • 4.2 Prices relative to other online merchants
  • 4.4 Overall look and design of site
  • 4.5 Clarity of product information
  • 4.6 Order tracking
  • 4.6 Product met expectations
  • 4.5 Overall satisfaction
  • 4.5 Charges stated clearly before order submission
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Eastbay Online offers a large selection of athletic footwear, apparel, equipment, and licensed and private label products. Product offerings cover all sports ranging from basketball to cheerleading, hiking to wrestling and football to volleyball. Site features include weekly specials, online catalog request, and ordering information in both English and Japanese.
Contact Information
Physical Address: Eastbay
Wausau WI 54402-8066
UNITED STATES
Customer Service: Tel: 1-800-826-2205
Fax: 1-800-628-6302
Email: customer_service@eastbay.com
Web site: http://www.eastbay.com
Features & Services

Ordering Methods
Order phone number: (800) 826-2205
Toll-free order phone number: (800) 826-2205
Order fax number: (800) 628-6302
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
688 Reviews TotalReviews 1 - 10 of about 688
  • 4.0 Order tracking
  • 3.5 Availability of product you wanted
  • 4.0 Customer support
  • 4.5 Overall satisfaction
  • 3.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Tuesday, May 22, 2012 11:03 PM
  • 5.0 Order tracking
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 3.0 Availability of product you wanted
  • 4.0 
  • 4.0 Clarity of product information
  • 4.0 Overall look and design of site
  • 3.0 Ease of finding what you are looking for
  • 3.0 Selection of products - Types of products available
 Tuesday, May 22, 2012 10:45 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.5 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.0 Clarity of product information
 Tuesday, May 22, 2012 7:31 PM
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 by G, Tuesday, May 22, 2012 7:26 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 1.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 by Concon, Tuesday, May 22, 2012 6:59 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
 by Hummel10, Tuesday, May 22, 2012 6:44 PM
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 2.5 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 3.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 by rudeboyshuffling, Tuesday, May 22, 2012 5:37 PM
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 3.5 
  • 4.0 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
 Tuesday, May 22, 2012 4:58 PM
  • 4.0 Customer support
  • 4.5 Order tracking
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.5 Product met expectations
  • 3.5 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 by ronike123, Tuesday, May 22, 2012 3:54 PM
  • 3.5 Customer support
  • 4.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 4.5 Overall satisfaction
  • 4.5 Would shop here again
  • 3.5 Availability of product you wanted
  • 4.5 
 by richo, Tuesday, May 22, 2012 3:39 PM
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