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Buy.com

Buy.com Store Details
1,120,918 customers have rated this store since October 2008

 
4.4
 See all ratings
All Ratings
  • 4.5 Charges stated clearly before order submission
  • 4.2 Shipping charges
  • 4.3 Prices relative to other online merchants
  • 4.2 Overall look and design of site
  • 4.4 Order tracking
  • 4.4 Overall satisfaction
  • 4.6 Availability of product you wanted
  • 4.4 Product met expectations
  • 4.2 Clarity of product information
  • 4.4 Would shop here again
  • 4.2 Ease of finding what you are looking for
  • 4.2 Variety of shipping options
  • 4.3 Selection of products - Types of products available
  • 4.2 Customer support
  • 4.5 On-time delivery - Product arrived when expected
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: A California-based Internet retailer, Buy.com offers millions of Music, Surplus, Books, Videos, DVD's, Games, and Computer Hardware and Software products. It offers comprehensive product searching as well as an on-line order tracking system.
Contact Information
Physical Address: 85 Enterprise
Aliso Viejo CA 92656
UNITED STATES
Customer Service: Email: cs@customerservice.buy.com
Web site: http://www.customerservice.buy.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
169 Reviews TotalReviews 1 - 10 of about 169
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 by Keaton, Tuesday, May 22, 2012 8:15 PM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 
  • 4.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
 Tuesday, May 22, 2012 10:03 AM
  • 2.0 Customer support
  • 4.0 Prices relative to other online merchants
  • 0.5 Variety of shipping options
  • 2.5 Shipping charges
  • 3.5 
  • 2.0 Charges stated clearly before order submission
 Tuesday, May 22, 2012 8:44 AM
  • 0.5 Overall satisfaction
  • 0.5 Would shop here again
  • 4.0 Variety of shipping options
  • 4.0 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 
 Tuesday, May 22, 2012 5:22 AM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 
  • 2.5 Shipping charges
  • 3.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 3.0 Charges stated clearly before order submission
 Monday, May 21, 2012 5:31 PM
  • 4.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Monday, May 21, 2012 3:15 PM
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 4.0 Product met expectations
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 4.5 
  • 3.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 by scutch, Monday, May 21, 2012 3:08 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
 Monday, May 21, 2012 3:07 PM
  • 1.5 Order tracking
  • 0.5 Availability of product you wanted
  • 3.0 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 4.0 
  • 3.0 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
 Monday, May 21, 2012 1:25 PM
  • 2.0 Order tracking
  • 2.0 Availability of product you wanted
  • 4.0 Would shop here again
  • 2.5 Overall satisfaction
  • 2.0 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 3.0 Variety of shipping options
  • 3.5 Shipping charges
  • 2.5 
  • 3.5 Prices relative to other online merchants
  • 3.0 Charges stated clearly before order submission
  • 1.0 Clarity of product information
  • 1.0 Selection of products - Types of products available
  • 2.0 Overall look and design of site
  • 2.5 Ease of finding what you are looking for
 Monday, May 21, 2012 1:21 PM
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