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Sephora.com

Sephora.com Store Details
1,153 customers have rated this store since January 2001

 
4.4
See all ratings
All Ratings
  • 4.3 Availability of product you wanted
  • 4.5 On-time delivery - Product arrived when expected
  • 4.4 Overall satisfaction
  • 4.5 Charges stated clearly before order submission
  • 4.3 Overall look and design of site
  • 4.4 Selection of products - Types of products available
  • 4.0 Prices relative to other online merchants
  • 4.2 Variety of shipping options
  • 4.4 Would shop here again
  • 3.8 Shipping charges
  • 4.2 Customer support
  • 4.2 Ease of finding what you are looking for
  • 4.3 Clarity of product information
  • 4.4 Product met expectations
  • 4.4 Order tracking
*Ratings are for the past 90 days only.
 
Store description: Sephora is a beauty and cosmetics store offering a huge selection of brand name fragrances, cosmetics and well-being products. The site offers general and specific beauty advice, is fully searchable by brand name or product, and features a 'beauty question of the week'.
Contact Information
Physical Address: 525 Market Street
San Francisco CA 94105
UNITED STATES
Customer Service: Tel: (877) 737-4672
Web site: http://www.sephora.com
Features & Services

Ordering Methods
Order phone number: 877-SEPHORA or 877-737-4672
Toll-free order phone number: 877-SEPHORA or 877-737-4672
Order fax number: 415-284-3424
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
17 Reviews TotalReviews 1 - 10 of about 17
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
  • 4.5 Variety of shipping options
  • 4.0 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
Tuesday, May 01, 2012 9:39 AM
  • 3.0 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
  • 4.5 Selection of products - Types of products available
  • 4.0 Clarity of product information
  • 4.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
  • 3.0 Variety of shipping options
  • 3.0 Shipping charges
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Product met expectations
  • 3.0 Overall satisfaction
  • 3.5 Would shop here again
by joyzkim, Monday, April 30, 2012 12:57 PM
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
  • 5.0 Variety of shipping options
  • 5.0 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
by julee88, Sunday, April 29, 2012 5:43 PM
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
  • 4.5 Variety of shipping options
  • 4.5 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.0 Overall satisfaction
  • 5.0 Would shop here again
by just silly me, Sunday, April 29, 2012 9:40 AM
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
  • 5.0 Variety of shipping options
  • 5.0 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
Saturday, April 28, 2012 9:07 AM
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
  • 5.0 Variety of shipping options
  • 5.0 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
by lesa5363, Saturday, April 28, 2012 5:09 AM
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
  • 4.5 Selection of products - Types of products available
  • 4.5 Clarity of product information
  • 4.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
  • 4.0 Variety of shipping options
  • 3.5 Shipping charges
  • 4.0 Availability of product you wanted
  • 4.0 Customer support
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Product met expectations
  • 4.0 Overall satisfaction
  • 4.0 Would shop here again
Friday, April 27, 2012 6:07 PM
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
  • 4.5 Variety of shipping options
  • 4.5 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
by Tameeky, Friday, April 27, 2012 7:14 AM
  • 4.5 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
  • 4.0 Overall satisfaction
  • 4.5 Would shop here again
  • 4.5 Clarity of product information
Thursday, April 26, 2012 8:25 PM
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 4.5 Clarity of product information
  • 5.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
  • 4.5 Variety of shipping options
  • 3.5 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.0 Overall satisfaction
  • 4.0 Would shop here again
by Quality, Thursday, April 26, 2012 4:51 PM
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