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Dell SMB

Dell SMB Store Details
1,228,374 customers have rated this store since December 2000

 
4.4
 See all ratings
All Ratings
  • 4.6 Charges stated clearly before order submission
  • 4.4 Would shop here again
  • 4.3 Variety of shipping options
  • 4.2 Ease of finding what you are looking for
  • 4.3 Clarity of product information
  • 4.6 Order tracking
  • 4.7 Availability of product you wanted
  • 4.3 Selection of products - Types of products available
  • 4.2 Overall look and design of site
  • 4.6 Product met expectations
  • 4.2 Customer support
  • 4.4 Overall satisfaction
  • 4.6 On-time delivery - Product arrived when expected
  • 4.4 Shipping charges
  • 4.1 Prices relative to other online merchants
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Dell offers a very wide selection of high quality computers, notebooks, servers, peripherals and accessories for small businesses.
Contact Information
Physical Address: Dell Computer Corporation
Round Rock TX 78682
UNITED STATES
Customer Service: Tel: (888) 560-8324
Web site: http://www1.us.dell.com/content/
Features & Services

Ordering Methods
Order phone number: (800) 917-3355
Toll-free order phone number: (800) 917-3355
Order fax number: (800) 225-4893
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
132 Reviews TotalReviews 1 - 10 of about 132
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Tuesday, May 22, 2012 9:01 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Tuesday, May 22, 2012 6:23 AM
  • 4.5 Overall satisfaction
  • 4.5 Would shop here again
  • 4.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 
 Tuesday, May 22, 2012 6:07 AM
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 Customer support
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 4.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Tuesday, May 22, 2012 5:42 AM
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 3.5 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 by FSD Warp10, Monday, May 21, 2012 8:15 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 0.5 
  • 4.0 Selection of products - Types of products available
  • 2.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.0 Clarity of product information
 Monday, May 21, 2012 12:04 PM
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
 Monday, May 21, 2012 10:24 AM
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 by Dennis, Monday, May 21, 2012 10:18 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Shipping charges
 Monday, May 21, 2012 6:11 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
 by kayla, Sunday, May 20, 2012 5:53 PM
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