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QVC

QVC Store Details
1,638,251 customers have rated this store since March 2001

 
4.5
 See all ratings
All Ratings
  • 4.6 Ease of finding what you are looking for
  • 4.6 Overall look and design of site
  • 4.7 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.7 Availability of product you wanted
  • 4.6 Order tracking
  • 3.5 Shipping charges
  • 4.4 Product met expectations
  • 4.6 Clarity of product information
  • 4.6 Charges stated clearly before order submission
  • 4.5 Overall satisfaction
  • 4.3 Prices relative to other online merchants
  • 4.6 Selection of products - Types of products available
  • 4.3 Variety of shipping options
  • 4.6 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: QVC.com, the online shopping destination for QVC, offers customers a full line-up of brand name and quality products .Visitors can shop for thousands of items featured in Beauty, Apparel, Electronics, Jewelry, and other departments. While shopping online with QVC, customers will experience high quality products, fast and reliable delivery, and excellent customer service. QVC.com also provides other customer-friendly features such as access to community forums, product reviews, video presentations, and much more.
Contact Information
Physical Address: 1200 Wilson Drive
West Chester PA 19830
UNITED STATES
Customer Service: Tel: (484) 701-1000
Email: webmaster@qvc.com
Web site: http://www.qvc.com
Features & Services

Ordering Methods
Order phone number: (888) 345-5788
Toll-free order phone number: (888) 345-5788
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
1621 Reviews TotalReviews 1 - 10 of about 1,621
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Product met expectations
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 by Southrnbreeze, Tuesday, May 22, 2012 11:25 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 Tuesday, May 22, 2012 9:17 PM
  • 1.5 Would shop here again
  • 2.0 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 0.5 
  • 1.5 Shipping charges
  • 0.5 Prices relative to other online merchants
  • 2.0 Charges stated clearly before order submission
  • 2.0 Variety of shipping options
 by Unsatisfied, Tuesday, May 22, 2012 7:51 PM
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 3.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
 Tuesday, May 22, 2012 6:36 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Tuesday, May 22, 2012 6:28 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Tuesday, May 22, 2012 6:15 PM
  • 4.0 Customer support
  • 0.5 Order tracking
  • 0.5 On-time delivery - Product arrived when expected
  • 4.0 Product met expectations
  • 3.5 Overall satisfaction
  • 3.0 Would shop here again
  • 4.0 Availability of product you wanted
  • 5.0 
 by JOE BIG, Tuesday, May 22, 2012 5:27 PM
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 
  • 4.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Tuesday, May 22, 2012 5:15 PM
  • 5.0 Product met expectations
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
 Tuesday, May 22, 2012 5:03 PM
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 by jmo, Tuesday, May 22, 2012 4:59 PM
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