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Vitacost

Vitacost Store Details
12,233 customers have rated this store since February 2001

 
4.6
 See all ratings
All Ratings
  • 4.6 Overall satisfaction
  • 4.5 Variety of shipping options
  • 4.3 Shipping charges
  • 4.7 Product met expectations
  • 4.6 Order tracking
  • 4.5 Customer support
  • 4.4 Prices relative to other online merchants
  • 4.3 Overall look and design of site
  • 4.4 Selection of products - Types of products available
  • 4.7 Would shop here again
  • 4.7 Charges stated clearly before order submission
  • 4.5 Clarity of product information
  • 4.3 Ease of finding what you are looking for
  • 4.8 Availability of product you wanted
  • 4.8 On-time delivery - Product arrived when expected
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Vitacost offers a wide selection of vitamins at wholesale prices.
Contact Information
Physical Address: 5400 Broken Sound Blvd NW
Boca Raton FL 33487
UNITED STATES
Customer Service: Tel: 800-793-2601
Fax: 800-347-6898
Email: http://www.vitacost.com/Survey-Contact-Us
Web site: http://www.vitacost.com
Features & Services

Ordering Methods
Order phone number: (800) 793-2601
Toll-free order phone number: (800) 793-2601
Order fax number: 561-752-8900
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
13 Reviews TotalReviews 1 - 10 of about 13
  • 3.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
  • 3.5 Clarity of product information
  • 1.5 
  • 3.5 Selection of products - Types of products available
 Sunday, May 20, 2012 5:52 PM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 4.5 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.5 Clarity of product information
  • 3.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 
  • 4.5 Selection of products - Types of products available
 Saturday, May 19, 2012 7:14 AM
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.0 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Monday, May 14, 2012 5:44 PM
  • 3.5 Customer support
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 On-time delivery - Product arrived when expected
  • 0.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 4.5 Clarity of product information
  • 1.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
 by hocomo, Monday, May 07, 2012 6:33 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Monday, May 07, 2012 6:45 AM
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
 by tom, Monday, May 07, 2012 6:31 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Monday, May 07, 2012 5:27 AM
  • 5.0 Order tracking
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Charges stated clearly before order submission
 by Discodan79, Sunday, May 06, 2012 3:40 PM
  • 4.0 Would shop here again
  • 3.5 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 2.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
 Sunday, May 06, 2012 3:08 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 3.5 
  • 3.5 Shipping charges
  • 4.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 3.5 Charges stated clearly before order submission
  • 4.0 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 3.0 Ease of finding what you are looking for
 Sunday, May 06, 2012 8:18 AM
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