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BuyCostumes.com

BuyCostumes.com Store Details
90,445 customers have rated this store since May 2001

 
4.4
 See all ratings
All Ratings
  • 4.0 Shipping charges
  • 4.6 On-time delivery - Product arrived when expected
  • 4.3 Clarity of product information
  • 4.7 Availability of product you wanted
  • 4.4 Ease of finding what you are looking for
  • 4.3 Overall look and design of site
  • 4.4 Overall satisfaction
  • 4.4 Customer support
  • 4.2 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.1 Product met expectations
  • 4.2 Prices relative to other online merchants
  • 4.4 Selection of products - Types of products available
  • 4.3 Would shop here again
  • 4.7 Order tracking
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: BuyCostumes.com is the world's largest e-tailer of costumes and accessories. In addition to their huge selection of costumes, they offer products that can help clowns, dancers, theater groups and magicians.
Contact Information
Physical Address: 5915 S. Moorland Rd.
New Berlin WI 53151
UNITED STATES
Customer Service: Tel: 1-800-357-4729
Fax: 1-262-901-2000
Email: csr@buycostumes.com
Web site: http://www.buycostumes.com
Features & Services

Ordering Methods
Order phone number: (800) 459-2969
Toll-free order phone number: (800) 459-2969
Order fax number: 262-901-3100
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
19 Reviews TotalReviews 1 - 10 of about 19
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 3.5 Availability of product you wanted
  • 4.0 Order tracking
  • 3.5 Clarity of product information
  • 3.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 4.0 
  • 3.5 Selection of products - Types of products available
 by happy vegemite, Tuesday, May 22, 2012 6:41 AM
  • 0.5 Would shop here again
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 by Anthony, Sunday, May 20, 2012 8:50 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 3.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 3.0 Variety of shipping options
 by matata, Sunday, May 20, 2012 1:59 PM
  • 3.5 On-time delivery - Product arrived when expected
  • 3.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 Customer support
  • 4.0 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 4.0 Clarity of product information
 Sunday, May 20, 2012 8:50 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 Shipping charges
  • 5.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 5.0 
  • 5.0 Prices relative to other online merchants
 by mother duck, Saturday, May 19, 2012 6:57 AM
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 Customer support
  • 4.0 Order tracking
  • 4.5 Availability of product you wanted
  • 3.5 
  • 3.5 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 3.5 Variety of shipping options
 by Samurai Ed, Friday, May 18, 2012 7:39 AM
  • 4.5 Would shop here again
  • 4.5 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 3.0 Product met expectations
  • 4.5 Overall satisfaction
  • 4.5 
 by Anekico, Tuesday, May 15, 2012 10:46 AM
  • 3.5 Would shop here again
  • 4.0 Overall satisfaction
  • 3.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 3.5 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 Shipping charges
  • 3.5 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.0 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 3.5 
 by general, Monday, May 07, 2012 7:56 AM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 5.0 
  • 1.0 Shipping charges
  • 2.5 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Saturday, May 05, 2012 4:06 PM
  • 3.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 1.0 Shipping charges
  • 1.0 Variety of shipping options
  • 2.5 Charges stated clearly before order submission
  • 4.5 
  • 4.0 Prices relative to other online merchants
 by denisrob, Thursday, May 03, 2012 7:01 AM
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